COMPREHENSIVELY MANAGE CUSTOMER SERVICE

Infoline, live chat, SMS, mail, chat bot – Your clients need a contact

TICKETING SYSTEM

Record each interaction with the client

wirtualna-centrala
OMNICHANNEL CONTACT CENTER

Answer from one platform

contact-center
CALL CENTER IN THE CLOUD

Unlimited access outside the office

VoIP PHONE SYSTEM

See the lost leads

COMPREHENSIVELY MANAGE CUSTOMER SERVICE

Infoline, live chat, SMS, mail, chat bot – Your clients need a contact

TICKETING SYSTEM

Record each interaction with the client

wirtualna-centrala
OMNICHANNEL CONTACT CENTER

Answer from one platform

contact-center
OMNICHANNEL CONTACT CENTER

Odpowiadaj z jednej platformy

CALL CENTER IN THE CLOUD

Unlimited access outside the office

REMOTE CUSTOMER SERVICE

REMOTE WORK

We will organize a home office for your office even in 2 days.

CHAT

Increase the engagement of your site visitor and turn it into your customer!

VIDEO CONFERENCING

High quality technology, designed for business meetings.

What is Systell Contact Center?

Systell Contact Center

 

 

recommended by MANITU

 

the spirit of effective communication

It is the central place of communication in your company. The software combines all contact channels and work management tools.

Functions

Increase the quality of customer service in your company using over 1000 modern functions of Systell Contact Center.

Integrations

Integration will eliminate the problem of working on many, unrelated systems. Your customer and partner data will always be up to date regardless of the program. You will create reports and analyzes from the resources of many systems at the same time.

Reporting

Gain access to valuable statistics included in a detailed report. You will find out how many people could not reach your company. Monitor individual and team metrics in real time. Use notifications about lost connections.

Virtual telephone exchange

This cloud-based solution will report every connection. Our virtual exchange will not only recognize the caller, but also redirect him to the appropriate guardian. In addition, thanks to the mobile application, you can also serve the client outside the office.

CRM

Respond to customer inquiries from various sources – phone, chat, email, Facebook, forms. Contact the customer directly from the CRM system. All communication with the client is maintained from the very first contact.

+1500000

connections each day on our systems

+14200

running consultant positions

+1000

completed implementations success

+15

years of experience in the market

Why Systell?

NO COMPROMISES!

For 12 years we have been developing the best contact centre system in Poland, which can be tailored to the needs of virtually any business. We know your business is unique; therefore, we offer you an equally unique product. You do not have to agree to compromises and use other, inflexible solutions. Just tell us what you need and we will create an individual contact centre solution with options tailored to suit your needs.

PASSION AND EXPERIENCE!

By choosing Systell, you are guaranteed to work with genuine enthusiasts of versatile customer communication. Your contact centre system will be implemented and maintained by specialists with at least several-years’ work experience in medium to large customer contact centres. Thus, they can give you advice on how to make the best use of the capabilities of our software, so that you are able to achieve all your intended goals.

MORE THAN SOFTWARE!

We are the first manufacturer of contact centre systems in Poland who also offers complex interim management services for your customer contact centre. Thanks to extensive business experience of our experts not only will you equip your company with great contact centre software, but you will also optimise your business processes, recruit appropriate employees and implement effective incentive schemes and training programs.

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Contact us

We will call contact with you as soon as possible

I agree to be contacted via telephone or email in order to be provided with commercial offers of Systell. Your data shall be managed by Systell Sp. z o.o. sp.k. for the purpose of contacting you via telephone/email regarding your request. You have the right to access, rectify, erase, transfer and limit the processing of your data, as well as to object, withhold your consent and lodge a complaint with UODO (President of the Personal Data Protection Office in Poland). More details can be found in our Privaty Policy

Any questions?

We”ll be happy to talk about any topic

JAROSŁAW STĘPKOWSKI - SALES DIRECTOR

506 631 425

jaroslaw.stepkowski@systell.pl

TOMASZ SIKORSKI - Senior Large Account Manager

601 947 937

tomasz.sikorski@systell.pl

MARTA GRZĄDZIELSKA - MARKETING MANAGER

501 317 043

marta.grzadzielska@systell.pl

Any questions?

We”ll be happy to talk about any topic

GRZEGORZ GRABSKI - CEO

605 463 450

grzegorz.grabski@systell.pl

JAROSŁAW STĘPKOWSKI - SALES DIRECTOR

506 631 425

jaroslaw.stepkowski@systell.pl

MARTA GRZĄDZIELSKA - MARKETING MANAGER

501 317 043

marta.grzadzielska@systell.pl