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Your data is administered Systell Sp. z o.o. More about data protection

We provide solutions for managing and make more efficient customer contact in companies.

Discover the benefits of Systell Contact Center.

Learn more

Integrate communication with clients in one place.

Telelephone, live chat, SMS, web forms, chat bot  - Your clients need contact.

Learn more

Systell Contact Center

The only system on the market
recommended by
MANITU
the spirit of efficient communication.

What is Systell Contact Center
What is Systell Contact Center

It is the central place of communication with the client in your company.

The software brings together all channels of contact with the client and consistent tools for work management.

For call center, hotline, sales & service offices.

FUNCTIONS
FUNCTIONS

It is clear that Systell Contact Center has functions like

  • creating a campaign
  • record import
  • script editor

However, it has much more

  • multi campaigns
  • tips and notifications in the campaign
  • reporting on any device
  • store with modules and licenses
8 IDEAS FOR CONTACTING WITH YOUR CUSTOMERS
8 IDEAS FOR CONTACTING WITH YOUR CUSTOMERS

CONTACT CENTER FROM A TO Z
CONTACT CENTER FROM A TO Z

We provide modern software CC

We will recruit the best consultants and managers CC.

We will prepare a team for work and take care of sales training.

As part of an individual support program, we implement incentive mechanisms and business processes.

COMPREHENSIVE ANALYSIS
COMPREHENSIVE ANALYSIS

Monitor phone traffic and consultants' conversations online.

Generate reports, listen to conversations, analyze data, make changes.

Create new reports showing data from a new perspective.

Mobile reports. Wherever you are, regardless of your smartphone or tablet, you always have your call center under control.

WIDTH PERSPECTIVE
WIDTH PERSPECTIVE

Analyze call center data and statistics

Integrate the call center system with other systems in the enterprise (CRM, ERP, F-K, storage e.t.c.)

Combine data from other systems with data from the call center

Discover new, unknown aspects of your company's activity that will allow you to work better and more efficiently for your entire business.

FOR WHOM?
FOR WHOM?

For business z with intense contact with the client (about 100 interactions per day, phones, mails or chat e.c.t.)

+ 5 people to serve customers on helpline lor when acquiring clients

In companies where call center, customer service office, help desk is a separate department

For every industry (pharmacy, debt collection, finances, telekom, outsourcing services, FMCG, public administration, Advertising Agencies, production, health Service)

HOW TO BUY?
HOW TO BUY?

 

A lifetime licensewith integration with own systems and full control over data

Subscription service with fast start-up, secure data center, service and updates in the price


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on our systems
+012345678901230123456789012340123456789001234567890running
consultant positions
+0123456789012345012345678901234501234567890completed implementations
success
+012345678901012345678901years of experience in the market

Customer Testimonials

As regards the stability of telephony and integration with VoIP, Systell is in my opinion No. 1 in Poland. And what your technical team has done during the integration process with WiP was absolutely fantastic.
Thanks to the flexibility of the system and Systell's fantastic approach to its implementation it has been possible to tailor it to our needs. The productivity of our consultants has been significantly improved by the implementation of the system. This productivity boost, in combination with work monitoring has resulted in a substantial cost reduction. The implementation of the system has yielded us new business partners who are interested in utilising call centre services of Poznan International Fair.
Systell Contact Center offers multiple ready-to-use functions as well as it gives you plenty of options to match your individual needs, as regards functional development.
The Systell Contact Center solution has enhanced the quality of our customer service and improved the effectiveness of lead processing. I had been looking for something just like that. We have been using this system for three years and I do not intend to change that.
The call centre solution from Systell works really well when it comes to sales operations that we carry out on behalf of Plus mobile network operator.
We have been cooperating with Systell for over a decade and have confidence in their professionalism, as it suits our business perfectly. Efficiency and swiftness are a must in our industry. Thanks to the solutions and support offered by Systell we are able to take every opportunity to effectively grow and develop our business.

We thank our clients for cooperation and trust.

  • IdeaMoney
  • Bocian Pożyczki (Everest Finanse)
  • Oce
  • MTP
  • Sunplast
  • Grzeskowiak
  • SkokPiast
  • Decora
  • Lubfarm
  • MediaSysTem
  • euroTax
  • Krotex
  • NetCredit
  • SalesGroup

Why Systell?

No compromises!

For 12 years we have been developing the best contact centre system in Poland, which can be tailored to the needs of virtually any business. We know your business is unique; therefore, we offer you an equally unique product. You do not have to agree to compromises and use other, inflexible solutions. Just tell us what you need and we will create an individual contact centre solution with options tailored to suit your needs.

Passion and experience above all else!

By choosing Systell, you are guaranteed to work with genuine enthusiasts of versatile customer communication. Your contact centre system will be implemented and maintained by specialists with at least several-years’ work experience in medium to large customer contact centres. Thus, they can give you advice on how to make the best use of the capabilities of our software, so that you are able to achieve all your intended goals.

More than software!

We are the first manufacturer of contact centre systems in Poland who also offers complex interim management services for your customer contact centre. Thanks to extensive business experience of our experts not only will you equip your company with great contact centre software, but you will also optimise your business processes, recruit appropriate employees and implement effective incentive schemes and training programs.

Systell is an exhibitor of the Call Center Festival

8.06.2018
We were at an exceptional meeting of the call and contact center industry.more

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Why is it worth implementing call/contact centre software?

Efficient management of customer phone service is all about numbers.
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Your data is administered Systell Sp. z o.o. More about data protection

Any questions?

We'll be happy to talk about any topic

Jarosław Stępkowski - Contact Center
Development Specialist
506 631 425
Maciej Duszyński - Key Account Manager882 764 830
Marta Grządzielska - Marketing Manager501 317 043
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