The incorporation of Systell.
We deliver CTI software
for Panasonic PBXs
About us
We help businesses to impress their customers.
We create comprehensive solutions for effective communication.
Our team
We are glad you dropped in! We are Systell. Our job is to deliver and maintain contact centre solutions. The most important thing for our clients is that their ICT system is reliable, up-to-date and efficient. And that is our goal.
We deliver useful customer service solutions, created as a result of many hours of designing, lively discussions, functional testing and a state-of-the-art system based on communications technology. As we set new quality standards in customer service, you get happy and satisfied customers.
We can design a contact centre system, ticketing system, software-based phone system or a dedicated tool for the automation of your customer service, equipped with full contact history.
Meet our brand hero Manitu the Indian – the spirit of effective communication. Manitu watches over the Systell team. He helps and motivates us to design the best solutions for our clients. You can meet him on our blog in the Manitu asks Manitu advises section – he accompanies us to every conference, team-building event and business meeting.
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Innovation
We continuously develop and improve our system, so that it is always far ahead of current standards.
Reliability
We work on each and every project with uttermost care in order to meet your every requirement.
Comprehensive solution
We provide complete and reliable solutions covering every aspect of customer communication.
Who are we?
We are a team of dedicated experts who create solutions to fulfil your needs. You have got our word on that! We love working with one another. And we get even more motivated when we receive such messages from our clients:
ABC EN
We have been cooperating with Systell for several years, we rely on their professionalism, which perfectly fits into our business activities. In our industry, we must act quickly and effectively, and the support and delivered solutions prepared by Systell Employees always open the gates for further effective development.
Artur Szmidt
IT Manager
MTP EN
Thanks to the flexibility of the system and Systell's fantastic approach to its implementation it has been possible to tailor it to our needs. The productivity of our consultants has been significantly improved by the implementation of the system. This productivity boost, in combination with work monitoring has resulted in a substantial cost reduction. The implementation of the system has yielded us new business partners who are interested in utilising call centre services of Poznan International Fair.
Wioletta Grabarska
Director of Visitors
Rydoo EN
Systell Contact Center allows both the use of a large number of ready-made functions and is a solution that also in the field of functional development gives the opportunity to adapt to the individual needs of implementation.
Krzysztof Krysztofczyk
Project Manager, Head of IT
The history of our success
The history of Systell began in 2004 from a shared idea and great cooperation. While still students, we created our first product - the Smartfone CTI software for business sales support. We integrated the computer system with phones, which enabled the client to have all customer data in one place. Was it enough to win our first client? As it turned out, it was! Our solution proved so good that Panasonic itself got interested in it. Since then we have been continuously evolving as Systell and working on efficient solutions for our clients.
Grzegorz Grabski
Co – Founder & CEO
Marcin Grabowski
Co – Founder & CTO
Join our team!
Evolve and grow with Systell. Would you like to become a part of exciting IT projects? Create an app that has thousands of users? Or maybe you are interested in building of B2B relationships? Let us talk about your career path!
February
2004
2004
We start
working on our
call centre system
working on our
call centre system
April
2006
2006
February
2008
2008
First deployment
of Systell call centre system.
of Systell call centre system.
We launch our software-based
call centre system service.
call centre system service.
January
2012
2012
2013
We deploy our products
in one company per week on average.
in one company per week on average.
A virtual telecom operator Gotelecom Sp. z o.o.
is formed that provides
telecom services to our clients.
is formed that provides
telecom services to our clients.
June
2013
2013
March
2015
2015
Manitu the spirit
of effective communication is born
of effective communication is born
Systell becomes Poland's first and only 3CX Platinum Partner.
October
2016
2016
April
2018
2018
Launch of Systell Contact Center Next
Systell becomes Poland's first and only 3CX Titanium Partner.
June
2019
2019