Automotive | SYSTELL
21946
page-template,page-template-full_width,page-template-full_width-php,page,page-id-21946,cookies-not-set,extensive-vc-1.7.7,ajax_fade,page_not_loaded,,qode-title-hidden,side_area_uncovered_from_content,qode-child-theme-ver-1.0.0,qode-theme-ver-16.7,qode-theme-bridge,wpb-js-composer js-comp-ver-5.6,vc_responsive,evc-predefined-style

Benefit from our experience in the implementation of IT systems dedicated to communication
with car showroom customers. We know which areas of your business can be optimised.

Can you answer the following questions?

 

How many phone calls from customers are not picked up by reception due to the current customer service?

And each answered call is a chance to make another sale and gain a loyal customer.

How many customers can you gain if you create a telephone sales department?

It will enable you to handle all customer requests before your customers turn to the competition.

How many calls are not answered in your spare parts department or in your car service?

These departments probably generate the highest profits in your company. So why do you allow your business to lose prospect customers?

Why it is worth to trust us?

We have the biggest experience in Poland with supplying customer
communication (contact centre) systems for car dealers.
We have successfully implemented our systems in both
one-brand and multi-brand car showrooms, dealing with such brands as:

FORD
VOLKSWAGEN
AUDI
SKODA

 

FIAT
BMW
MERCEDES
HYUNDAI

 

PEUGEOT
OPEL
VOLVO
SEAT

Find out what you can gain when choosing Systell

You will implement best market practices in your showroom

Thanks to our extensive experience in the automotive sector we have been able to turn all the good practices relating to handling of communication with car dealership customers into one whole. We can advise you on how to modify your customer contact processes, how to optimise work in your reception and how to allocate qualified employees to customer telephone service.

Smooth integration with the DMS

We know that every car brand has its own DMS system and that these systems differ from one another with respect to available functions and options. We have already implemented similar solutions. So, even if you operate a multi brand car dealership, we can guide you through the integration of Systell Contact Center with all DMS systems you use. From now on you will be able to manage customer communication with one simple tool.

With our help you will double the number of your test rides or appointments with consultants

We will show you how to use Systell Contact Center for gaining new sales leads. You will see how effectively you can handle requests from websites by phone, as well as carry out telephone campaigns based on your contact base. This will contribute to generating as many test rides or consultant appointments in your showroom as possible.

We will turn unanswered call into your loyal customers

Car dealership customers often complain that their dealer cannot be reached by phone. This is especially true for car service and spare parts departments, but there are a lot of unanswered calls on main lines too. First, we will perform an analysis of unanswered calls in order to implement appropriate remedial procedures with the help of our telecommunications systems. As a result, the number of answered calls will be increased even by 20% before your customers turn to the competition. It is a simple way to gain new and loyal patients!

Seasonal campaingns? Measuring customer satisfaction? You will be able to use your new customer contact channels

Car dealership customers often complain that their dealer cannot be reached by phone. This is especially true for car service and spare parts departments, but there are a lot of unanswered calls on main lines too. First, we will perform an analysis of unanswered calls in order to implement appropriate remedial procedures with the help of our telecommunications systems. As a result, the number of answered calls will be increased even by 20% before your customers turn to the competition. It is a simple way to gain new and loyal patients!

Schedule a meeting with us today!

Explore some of the Systell Contact Center features
and remember that it is only a fraction of what we can offer you.