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Chat

Improve your website with the possibility of contact via chat

Give the customer another reason to contact your company! Chat, talk, show on-line offer – all with one tool for your website. Check out this fun way to engage customers online. Complete your site with unique opportunities. 

Wzbogać swoją stronę internetową o możliwość kontaktu przez czat

Give the customer another reason to contact your company! Chat, talk, show on-line offer – all with one tool for your website. Check out this fun way to engage customers online. Complete your site with unique opportunities.

Flexible video chat

How it’s working?

We will implement chat and video chat on your website in just 2 days. Your potential customers by browsing the online offer will be able to contact you via chat, phone call or video chat via a web browser. Give customers a choice of contact.

Discover the benefits of our solution

By implementing chat you also gain additional functionality of the telephone exchange.

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Transfer the chat in the chat to a phone call to the selected specialist

Record conversations

Receive calls using the mobile application

Get call preview on the hotline

Rozmowa głosowa lub video przez czat? Voice or video call by chat? Now it’s possible!

Dare to take a step towards customer service that is ahead of trends.

Extended chat supports your sales department by providing current statistics. The analysis panel shows in real time what was the average talk time, how many calls were made and who received the most calls and much more.

If you are involved in sales and the customer, via chat or phone, asks for technical details - direct them directly to a colleague from the IT department. You will see how customer satisfaction will increase after the first contact!

Do you need a quick order? You've come to the right place, because we will implement our chat even within 2 days! Simple implementation will absolutely not affect your daily work. And the intuitive control panel will make you quickly get used to it.

Personalize your chat view to make a guest on your website feel welcome. Adapt the language to your visitors, upload a picture of the consultant and set up a greeting and enhance your emoji conversation and share files.

Our chat has extensive possibilities of integration with any website. However (all) the data from conversations you will find in a modern panel and your CRM and along with them recordings of calls made via chat.

Chat using a mobile device using the iPhone, iPad or Android app! Log in to the mobile chat to keep in touch with customers from anywhere! You won't miss anything when you're out of the office.

Spice up contact with your client.

Ask for details!

I agree to be contacted via telephone or email in order to be provided with commercial offers of Systell. Your data shall be managed by Systell Sp. z o.o. sp.k. for the purpose of contacting you via telephone/email regarding your request. You have the right to access, rectify, erase, transfer and limit the processing of your data, as well as to object, withhold your consent and lodge a complaint with PUODO (President of the Personal Data Protection Office in Poland). More details can be found in our Privaty Policy

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CONTACT

Systell Sp. z o.o. sp.k.
ul. Pułtuska 10
61-052 Poznań

Pn-pt 8:00 – 16:00

T +48 61 897 55 47
F +48 61 897 55 48
systell@systell.pl

HELP DESK

+48 61 669 04 10
+48 61 666 82 10

Mon-Fri. 8:00 – 19:00
Sat. 8:00 – 14:00

 

Our certificates

Systell Spółka z ograniczoną odpowiedzialnością Spółka komandytowa entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court of Poznań – Nowe Miasto i Wilda in Poznań, 8th Commercial Division of the National Court Register, under KRS no. 0000762978, NIP [taxpayer identification no.] 7822371938, REGON [business identification no.] 300414650, represented by Systell Spółka z ograniczoną odpowiedzialnością