During 11 years of our existence we have performed over 200 implementations of our contact centre system in direct selling businesses.
According to the tests our customers have carried out, our dialler solutions are perfectly suited for companies operating in direct selling sector.
We supply tools that enable you to optimally manage campaigns carried out on hundreds of thousands or even millions of records.
Just like you, we also are aware that even in a database containing millions of records
every single one of them should be treated individually and with respect.
That is why we have designed several tools in our system that improve
the efficiency of your campaigns and at the same time contribute to optimal database management.
Efficiency tests carried out on real campaigns in our customers’ businesses have shown that with the help of our predictive dialler (PDS) the agents’ statistics can be improved even up to 50 minutes of calls per work hour.
It does not matter what the process of making appointments by phone looks like in your company; you will be able to recreate it perfectly in Systell Contact Center. Inviting customers to presentations or confirming invitations is done automatically, without the necessity to export and import the records to separate campaigns.
If you sell products that require after-sales or maintenance service, all these processes can be designed and implemented in Systell Contact Center. Our software is not only helpful in making appointments. It is a complete solution that enables you to build relationships with your customers and ensures high-quality customer communication and service.
We know that every business operating in direct selling wants to stand out from the competition. Therefore, we are technologically prepared to add new functionalities to our software. We have, among others, supplied such solutions to our customers as an invitation letter generator or a tablet app with the prize draw for customers that takes place during the customer’s appointment with sales representative, scheduled by phone.
No matter how many telephone campaigns you run at the same time, or how many agents you employ; our Managing Panel is so intuitive and user-friendly, that managing your contact centre will become pure pleasure!