Remote work with the contact center system

Remote work with the contact center system

Due to the difficult situation that is currently taking place in Poland and around the world, many companies are facing a real challenge which is to ensure the safety of their employees, while maintaining current activities. Commitments are still there, which is why every business keeps its best to meet them and not lose customers and orders.

We are ready for it, we took care not only of our employees, but every day we support our clients from the technical side. Every day we move up to 600 on-site workplaces to the possibility of remote work. Mobilization is huge, remote access is given to every minute.

Flexibility in our contact center business has always been extremely important to us. We focus on it from the very beginning, giving new opportunities to customers, finding a solution in every business model. In this way we are developing our system. Our work gives its effects, and it turns out that in crisis situations this flexibility has become even necessary.