On May 20, the BestinCloud conference devoted to the effective use of cloud technology in business development took place in an unusual online setting.
The competition jury consisting of IT managers from the CIO100 group awarded the prize for the best cloud solutions: “Best in Cloud 2020”.
We are proud to announce that Systell Contact Center has won the competition in the category: “Integrated communication”
in the SaaS model. It integrates 10 communication channels and organizes customer data, creating their personalized profiles, manages tickets and tasks. It optimizes and increases the work efficiency of departments in which efficient contact is required, including: sales departments, customer service, debt collection, and helpline
A report from the Best in Cloud event appeared on the Computerworld website. It contains the results of the competition. On page 75, you can read about the winning Systell Contact Center – our modular system for customer relationship management, available in the SaaS model, integrating up to 10 communication channels.