A VoIP phone system or a software-based PBX is an integrated platform for managing inbound and outbound calls, voice mail, fax, chat and email; it can also serve as a tele/video conferencing tool.
Our business phone system is hosted in the cloud. Due to its flexibility it can easily replace the traditional on-premise PBX infrastructure. It is possible thanks to the VoIP technology, which enables you to transfer all your calls to the Internet.
Gain total freedom of choosing the time and the place of performing your work. Forget expensive PBX systems with limited possibilities and kilometres of cables. It is time you were able to serve your customers at any time or place!
Besides an IP phone you can also use an advanced softphone for Windows and Mac as well as mobile apps for Android and iOS. Managing your contacts has never been so simple and intuitive. Our phone system allows you to connect multiple devices to a single extension number. You will thus be able to make your calls on any device as well as switch between the devices.
Our software-based PBX offers you unlimited possibilities of integration with other systems in your business. It can be easily integrated with Microsoft Outlook, SugarCRM, Salesforce, Sage CRM, Microsoft Dynamics, Office 365 and Google Contacts. Do you have your own CRM/ERP systems? More complex integrations are performed by our experienced implementation team. Learn more about the flexibility of Systell PBX and make your work even more efficient.
We know that your phone system needs to be absolutely reliable. That is why we guarantee highest accessibility of the phone system with four SLA levels to choose from. The systems are monitored 24/7. Our hosted PBX is not an open source solution. Our servers are located in two safest data centres in Poland, situated at geographically apart locations. The whole system is virtualized and duplicated; it is also equipped with a back-up power supply as well as a comprehensive back-up system. The access to the service is secured and the whole transmission is encrypted.
Besides an IP phone you can also use an advanced softphone for Windows and Mac as well as mobile apps for Android and iOS. Managing your contacts has never been so simple and intuitive. Our phone system allows you to connect multiple devices to a single extension number. You will thus be able to make your calls on any device as well as switch between the devices.
We know that your phone system needs to be absolutely reliable. That is why we guarantee highest accessibility of the phone system with four SLA levels to choose from. The systems are monitored 24/7. Our hosted PBX is not an open source solution. Our servers are located in two safest data centres in Poland, situated at geographically apart locations. The whole system is virtualized and duplicated; it is also equipped with a back-up power supply as well as a comprehensive back-up system. The access to the service is secured and the whole transmission is encrypted.
Our software-based PBX offers you unlimited possibilities of integration with other systems in your business. It can be easily integrated with Microsoft Outlook, SugarCRM, Salesforce, Sage CRM, Microsoft Dynamics, Office 365 and Google Contacts. Do you have your own CRM/ERP systems? More complex integrations are performed by our experienced implementation team. Learn more about the flexibility of Systell PBX and make your work even more efficient.
Do vital customer matters get mixed with trivial inquiries? The system will assign customers to appropriate consultants, based on your employees’ qualifications. Tag VIP customers and set your priorities. Do not lose valuable customer calls. Inform your customers how many persons are before them in the queue or about the call-back option. Increase the number of answered calls by choosing the number to be displayed.
Our phone system does not only recognize callers, but can also divert them to the right consultant. Furthermore, IVR enables authentication with a PIN code, regionalisation of calls, or even playing any audio file, including bank holiday messages. With our software-based VoIP phone system you will easily design customer contact scripts. In the case of complex voice announcement set-ups, e.g. with the option to integrate them with other database software, we offer assistance of our experts.
Do vital customer matters get mixed with trivial inquiries? The system will assign customers to appropriate consultants, based on your employees’ qualifications. Tag VIP customers and set your priorities. Do not lose valuable customer calls. Inform your customers how many persons are before them in the queue or about the call-back option. Increase the number of answered calls by choosing the number to be displayed.
Our phone system does not only recognize callers, but can also divert them to the right consultant. Furthermore, IVR enables authentication with a PIN code, regionalisation of calls, or even playing any audio file, including bank holiday messages. With our software-based VoIP phone system you will easily design customer contact scripts. In the case of complex voice announcement set-ups, e.g. with the option to integrate them with other database software, we offer assistance of our experts.
We will tailor our offer to the needs of your business. Stay in touch with Systell software-based PBX.
See the intuitive administrator interface in Systell PBX. It enables smooth configuration of new devices and telecommunications operators (IP phones, softphones, SIP Trunk gateways and links).
Be free from geographical restrictions and expand your business to the whole world! Thanks to our phone system your employees can talk to one another from every place in the world without worrying about increasing bills.
Services in the cloud do not require infrastructure or hidden investments. Furthermore, all internal calls are free of charge, as they are made without the participation of telecoms.
Our phone system is safe and inexpensive. It is hosted on our own severs and is not based on open source solutions. Your business communications will become much easier.
Gain access to valuable statistics. Monitor individual and team KPIs in real time. Use email notifications about lost calls.
From now on you will not need a fixed line phone for reporting. Use our mobile app for Windows, Android and IOS, with history of calls and caller recognition before answering the call.
See the intuitive administrator interface in Systell PBX. It enables smooth configuration of new devices and telecommunications operators (IP phones, softphones, SIP Trunk gateways and links).
Be free from geographical restrictions and expand your business to the whole world! Thanks to our phone system your employees can talk to one another from every place in the world without worrying about increasing bills.
Services in the cloud do not require infrastructure or hidden investments. Furthermore, all internal calls are free of charge, as they are made without the participation of telecoms.
Our phone system is safe and inexpensive. It is hosted on our own severs and is not based on open source solutions. Your business communications will become much easier.
Gain access to valuable statistics. Monitor individual and team KPIs in real time. Use email notifications about lost calls.
From now on you will not need a fixed line phone for reporting. Use our mobile app for Windows, Android and IOS, with history of calls and caller recognition before answering the call.
With Systell PBX you have access to round-the-clock support. Let us call you, thanks to our 24/7 hotline over the leading telecoms’ lines. We have the best SLA. Your inquiry can be handled as soon as within two hours after it has been submitted! With us a non-working hotline will definitely become a thing of the past.
Does your business have several branches in different countries? A hosted PBX facilitates not only contacts with customers. Use an integrated tele/video conferencing system based on WebRTC technology, without any additional installations or special access. All you need is a web browser.
No two businesses are alike; that is why each of them needs different data. A dedicated system of reports on telecommunications traffic generates over 20 different reports based on the work of the PBX. You will find them in real time in your wallboard. The reports include: recordings, connection path, the list of requests to call back and reporting per extension number.
A software-based PBX queues incoming calls and estimates on-hold time. It also maintains contact with customers, informing them of the call status on an ongoing basis. In certain cases the phone system will place a call, identify the recipient and route them to an appropriate consultant, according to the right script.