Survey software

Would you like to know what customers think about your company?

Your company’s profits mainly depend on the level of customer satisfaction. Use the system that will collect thousands of opinions in one day and provide data in a simple report.

Would you like to know what customers think about your company?

Your company’s profits mainly depend on the level of customer satisfaction. Use the system that will collect thousands of opinions in one day and provide data in a simple report.

Over 700 companies can’t be wrong

Discover our success story

Over 700 companies can’t be wrong

Discover our success story

Problem

 

Dissatisfied customers

Is your customer satisfied with the purchased service? Or maybe he repeatedly reported that not everything works as expected? Where do you save customer comments – in one place, or maybe every time on a different piece of paper? Your customers are dissatisfied, they give anonymous negative reviews, and you don’t know why? Do you carry out surveys, but are they long and unreliable?

 

Solution

 

Survey Software

You design services for clients, so why don’t you include them in the creation process? Well-conducted surveys are a mine of knowledge about your customers, and the more you know about them, the better the product you provide. A well-chosen service will attract interest and make customers become your company’s ambassadors. It is a guarantee of sales success. If you focus on high quality service, run satisfaction surveys. This feedback will tell you how your team works.

Solution

 

Survey Software

You design services for clients, so why don’t you include them in the creation process? Well-conducted surveys are a mine of knowledge about your customers, and the more you know about them, the better the product you provide. A well-chosen service will attract interest and make customers become your company’s ambassadors. It is a guarantee of sales success. If you focus on high quality service, run satisfaction surveys. This feedback will tell you how your team works.

Why does your competition use the survey program?

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Learns about the strengths and weaknesses of your company, product or service

Develops a product and removes its shortcomings

It better adapts the product to its target group

Their company enjoys a good reputation and is gaining loyal customers

You can have it all too!

 

You will easily learn what customers think about your company. Introduce new products to the market that just needs them. Improve your services, adjust prices to possibilities and enjoy trust. Build customer loyalty by asking for feedback. Our system facilitates conducting surveys through two main communication channels:

1. TELEPHONE SURVEYS

 

Apply surveys to market research and public opinion. Easily conduct research on a large group. The ready conversation scenario can be adjusted by the system, based on data from CRM. Before the consultant, during the conversation, a ready-made question for the respondent will appear. This solution does not generate errors in the answers and you are sure that you will not get lost in the order of questions. Finally, the system will summarize the results of the surveys carried out. The survey system works well for both B2B research and consumer surveys.

2. SMS CAMPAINGS

 

SMSes reduce the barrier between your company and the customer. As many as 95% of people read SMS messages. Besides, we like it when someone asks us for our opinion. Send the customer a short message asking them to rate their last purchase. Ask him how many stars he would give to the consultant he had just finished talking to. SMS campaigns run in the background, so you don’t need valuable team time to run them. Such feedback is often more reliable than sales results or the length of conversations of your employees. After all, customers know best how they were served.

You can have it all too!

 

You will easily learn what customers think about your company. Introduce new products to the market that just needs them. Improve your services, adjust prices to possibilities and enjoy trust. Build customer loyalty by asking for feedback. Our system facilitates conducting surveys through two main communication channels:

1. TELEPHONE SURVEYS

 

Apply surveys to market research and public opinion. Easily conduct research on a large group. The ready conversation scenario can be adjusted by the system, based on data from CRM. Before the consultant, during the conversation, a ready-made question for the respondent will appear. This solution does not generate errors in the answers and you are sure that you will not get lost in the order of questions. Finally, the system will summarize the results of the surveys carried out. The survey system works well for both B2B research and consumer surveys.

2. SMS CAMPAIGNS

 

SMSes reduce the barrier between your company and the customer. As many as 95% of people read SMS messages. Besides, we like it when someone asks us for our opinion. Send the customer a short message asking them to rate their last purchase. Ask him how many stars he would give to the consultant he had just finished talking to. SMS campaigns run in the background, so you don’t need valuable team time to run them. Such feedback is often more reliable than sales results or the length of conversations of your employees. After all, customers know best how they were served.

Save time you can afford.

How will your surveys be effective?

  • Saving answers via the form with ready answers
  • With dialer systems, collecting a large number of surveys is not a problem. They work in the background and are looking for a slow connection so that the consultant busy with the conversation has another person ready

  • Creating many surveys and choosing a team to implement them
  • Surveys will never get lost, they are saved in the archive. You can later use them to compile data from several years, check trends and draw even more conclusions

Learn about strengths and weaknesses

of your business

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