Thanks to the flexibility of the system and Systell’s fantastic approach to its implementation it has been possible to tailor it to our needs. The productivity of our consultants has been significantly improved by the implementation of the system. This productivity boost, in combination with work monitoring has resulted in a substantial cost reduction. The implementation of the system has yielded us new business partners who are interested in utilising call centre services of Poznan International Fair.

Wioletta Grabarska

Director of Visitors